GunSkins Policies

5 Year Limited Warranty

This GunSkins product has a Limited Warranty which covers normal use by the initial user of this product. GunSkins hereby warrants only to the initial user that this GunSkins product will be free of fading for a period of five years from the date of purchase by the initial user.

GunSkins shall not be liable for any loss, injury or damages to the person or property resulting from the use of this product or any failure or of defect in this product, nor shall GunSkins be liable to the initial user of this product or to any other person or entity for any general, special, direct, indirect, incidental, consequential, exemplary, punitive, or other damages of any kind or nature whatsoever.

If usage of this product violates the guidelines of this warranty, the warranty is hereby null and void.

If you need to claim a warranty, please call us at 1-855-770-7800 or email us at support@gunskins.com.

Return Policy

For returns or exchanges up to 60 days from the purchase date, please contact us at support@gunskins.com or 1-855-770-7800. We allow substitutions for un-opened kits and replacements for kits that contain print/color errors or shipping damage.

We offer a 60 Day Money Back Guarantee for all of our vinyl kits. For any reason you are un-satisfied during the installation process or the finished result and decide to remove the wrap, please contact us right away for a refund.

Privacy Policy

Website

We at GunSkins feel that your personal privacy is of the utmost importance. GunSkins uses Secure Socket Layer (SSL) with 2048 bit encryption certified by GoDaddy.com, which is the leader in website security and encryption. GunSkins website is hosted by Shopify, which uses a SSL certificates that use industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.

Credit Card

All credit card and personal info collected by GunSkins is used only to aid in processing orders and customer service. GunSkins does not compile Credit Card information on our computers and any hard copies of sales documents and credit data is confetti shredded on a regular basis.

Personal Information

Customer personal, billing, email addresses and phone number will be used in the course of processing merchandise orders only. This information submitted by the customer will only be used internally and will not be shared with any person’s or organizations except vendor warehouse and the common carrier consigned to deliver the merchandise.

Email

GunSkins does not buy, sell, beg, borrow, or steal email information. Upon completion of the check-out process, and by providing an email address, we send email confirming your order, providing tracking information, and customer service. We always respect your right to privacy, and the right to have relevant and insightful messages in your inbox instead of a full junk mail folder. If you wish not to receive any further email message from us, feel free to use the unsubscribe link at the end of every email. We will honor all unsubscribe requests immediately.

Correcting Mistkaes

Errors, Omissions, etc.: Typographical, photographic, pricing, and editing errors on the website are unintentional and we reserve the right to correct them.

We reserve the right to fix any errors we discover. We will correct any processing errors by debiting or crediting the payment method used for the purchase, for the refund or reimbursement.

Relationship between our Return/Warranty policies and credit card/debit card chargebacks

Our warranty and return procedures are the main avenues for settling issues with defective merchandise and/or unwanted merchandise. However, customers still have the option to file a chargeback if they paid using a credit card. Once a customer selects a system (our returns system, our warranty procedures, or chargeback) they are required to use that system for the duration of the claim, unless the claim is reversed.

Here are the basic principles behind how GunSkins manages the resolution process returns, warranties and chargebacks:

  • GunSkins returns department and warranties department are the primary processes for settling issues with transactions

  • Chargebacks override all other claims